Learn How You Can Improve Forecasting, Scheduling and the Performance of Your Team Through Our Series of Webinars
See Verint Monet Quality Management in Action
Watch this exclusive demo of the newly released Verint Monet Quality Management solution and see for yourself how this solution offers a practical way to increase productivity and employee engagement in your contact center and help desk environment.
Getting Started with Quality Management
Discover how a quality management (QM) solution can elevate your CX while meeting customer expectations. Our QM experts will cover how your organization can get started with quality management to help navigate and thrive with quality management in today's new challenges.
How to Build an Employee Engagement Strategy That Lasts Through and Beyond Uncertain Times
In this webinar, partnered with Talkdesk, we will review the strategies you need to instill meaning, motivation and involvement with your employees to boost employee morale and maintain operational efficiency through and beyond uncertain times.
Fulfilling Customer Needs & Creating Greener Gardens with MTD Products
Hear how MTD Products, a leading outdoor power equipment manufacturer, is leveraging Verint Monet Workforce Management (WFM) for Salesforce to provide a superiour customer experience across multiple channels in this webinar.
Adapting to Our New World
These are unprecedented times with every aspect of our lives being touched by the Coronavirus. Millions of workers, likely including […]
Five Ways to Measure Contact Center or Salesforce Help Desk Success
Watch this webinar and unlock the five most impactful WFM metrics you should be tracking.
How A Leading Company Eliminated Agent Friction and Elevated CSAT
The key to better customer satisfaction includes eliminating agent friction. See how workforce management can improve your agent experience.
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