Webinars

Join the crowd and learn how you can improve forecasting, scheduling, and improve the performance of you team with our workforce planning software webinars. Intelligent and powerful workforce optimization systems that are flexible, highly reliable, easily scalable, and affordable.

Fulfilling Customer Needs & Creating Greener Gardens with MTD Products

Hear how MTD, a leading outdoor power equipment manufacturer, is leveraging Verint Monet Workforce Management (WFM) for Salesforce to provide a superiour customer experience across multiple channels.

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Adapting to Our New World

Contact centers and help desks across the globe are adjusting to this new world and trying to find the right balance between customer experience and operational efficiency. Watch this webinar as Verint uncovers how you can adapt faster and respond smarter to COVID-19 related business challenges.

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Five Ways to Measure Contact Center or Salesforce Help Desk Success

There are many contact center metrics you can track, but there are five in particular that, when tracked accurately, can tell the story of maximum WFM success. Watch the webinar to unlock the five most impactful WFM metrics you should be tracking.

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How A Leading Company Eliminated Agent Friction and Elevated CSAT

See how Bullhorn, a leading software staffing organization, leverages Verint Monet Workforce Management to improve employee engagement and elevate their CSAT score.

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