Webinar: Cloud-based Workforce Optimization in Action

You’ve probably heard how Monet’s cloud-based WFO can help gain more insights and improve the performance and service quality of your contact center. But have you taken the time to see Monet in action? Please join our webinar on Thursday, September 18 to learn how Monet can help your team with:

Workforce Management

Create more accurate forecasts and schedules, increase agent adherence and easily manage exceptions throughout the day.

Quality Monitoring

Monitor customer interactions to consistently deliver great service and improve customer satisfaction.

Performance Management

Easily track, analyze and manage agent, group and center performance to optimize customer service. We are offering 2 different webinar times for your convenience.

Register now to reserve your spot. We hope to see you.

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