Reimagine Workforce Engagement for Your SMB

Looking for a workforce optimization software solution that can bring your customer experience (CX) to the next level? Time to consider a workforce engagement solution. Watch this video to learn more about Verint Monet Workforce Engagment software solution.

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Workforce Management by the Numbers

Trying to determine if your contact center or help desk can benefit from a Workforce Management solution? Watch this video to see the positive impact Verint Monet Workforce Management solution is having on current software users.

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WFM for Salesforce

Verint Monet WFM for Salesforce integrates seamlessly with Salesforce Service Cloud or Sales Cloud case management systems to provide an advanced omnichannel WFM solution. With this solution, your organization can optimize scheduling processes, while dramatically increasing customer satisfaction and service levels.

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“After having Monet, we can never go back.”

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“Our quality and service levels are averaging in the top 97% tier.“

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“We are already abandoning almost 2,000 less calls than a year ago.”

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