Verint Monet WFO Honored for Exceptional Innovation and Quality
Verint Monet WFO, Workforce Optimization in the Cloud is a unified suite for contact centers and help desks to automate workforce management, quality management, performance management and analytics.
The 2019 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.
“On behalf of both TMC and CUSTOMER magazine, it is my pleasure to honor Verint Monet with a 2019 Product of the Year Award,” said Rich Tehrani, CEO, TMC. “Its WFO solution has proven deserving of this elite status and I look forward to continued innovation from Verint Monet in 2019 and beyond.”