Live Product Demo: Monet Workforce Management January 17 at 9:00am PST
Next Date: Thursday, January 17, 2019
Time: 9:00-9:30am Pacific
Sign up for the 30-minute Monet Software live demo event of Monet Workforce Management (WFM) to see how your contact center can improve agent productivity, identify performance gaps and empower your workforce to deliver an outstanding and efficient customer service.
Four Unique Ideas for Improving Contact Center Efficiency
The dictionary defines efficiency as “effective operation as measured by a comparison of production with cost (as in energy, time
Boost Performance Management Results With a Monthly Challenge
There are countless ways to motivate agents and other employees into improving performance. Most contact centers have tried the obvious