Live Product Demo: Monet Workforce Management December 12 at 9:00am PST
Next Date: Wednesday December 12, 2018
Time: 9:00-9:30am Pacific
Sign up for the 30-minute Monet Software live demo event of Monet Workforce Management (WFM) to see how your contact center can improve agent productivity, identify performance gaps and empower your workforce to deliver an outstanding and efficient customer service.
Five Ways Performance Management Data Contributes To A Better Contact Center
The frustrating thing about performance management (PM) is it’s never going to be perfect. Of course, that’s not uncommon in
The Critical Role of Bank Contact Centers
Depending on your age, you may remember a time when banks competed more aggressively against each other for business. There