Verint Monet WFM Live Demo I July 23, 2019
Next Date: Tuesday, July 23, 2019
Time: 8:00-8:45am Pacific
In this 30-minute live software demo event, you will see how Verint Monet cloud-based WFM software can solve your most challenging workforce scheduling & forecasting problems and help contact centers improve agent productivity, identify performance gaps, and empower their workforce to deliver an outstanding and efficient customer service.
Speech Analytics for Improved Customer Service
Speech Analytics has been common practice at larger call centers for years. But more recently, top-tier quality monitoring software has
Transform your COST center to a Call Center
It’s expensive running a COST Center. But it’s possible to convert your business back into a quality call center by