Monet WFM for Amazon Connect
Monet WFM delivers value to your entire contact center operation, helping improve service levels and reduce costs while improving employee morale through more predictable, flexible and efficient scheduling and staffing.
This Amazon Connect workforce management integration is available for customers with various call center size across all industries and across all geographies.
Screen Recording Made Easy
Capture, monitor, store and manage customer interactions to improve customer service, and ensure regulatory compliance.