Customer Success: Envera
Envera Systems is a leader in technology-based solutions that deliver efficient and affordable security systems to protect gates, entrances and amenities. The company was founded in 2007 and has already secured thousands of assets protecting communities.
Speech Analytics for Improved Customer Service
Speech Analytics has been common practice at larger call centers for years. But more recently, top-tier quality monitoring software has
Transform your COST center to a Call Center
It’s expensive running a COST Center. But it’s possible to convert your business back into a quality call center by