Customer Success: Envera
Envera Systems is a leader in technology-based solutions that deliver efficient and affordable security systems to protect gates, entrances and amenities. The company was founded in 2007 and has already secured thousands of assets protecting communities.
Four Unique Ideas for Improving Contact Center Efficiency
The dictionary defines efficiency as “effective operation as measured by a comparison of production with cost (as in energy, time
Boost Performance Management Results With a Monthly Challenge
There are countless ways to motivate agents and other employees into improving performance. Most contact centers have tried the obvious