Learn why enterprises with thousands of agents trust cloud solutions such as Verint Monet Live for their workforce optimization needs.

There is still a misconception that cloud computing is best suited only for small and medium-­sized contact centers, because of concerns over security and scalability. Whether this was ever accurate, it is certainly no longer the case. Cloud enterprise workforce management software is not only ready for the enterprise; it is now the preferable option over traditional on‐premise software.