In these challenging economic times, every call and every dollar count. In working with our customers, we established a list of tips for 2009 to not only keep your call center running efficiently, but keep service levels increasing, customer base and revenues growing. We would like to share this checklist with you and hope it proves to be useful in your daily call center operations.

 

This whitepaper offers tips and best practices on call center management. Learn how to improve service levels while gaining more cost control and better utilization of resources.

 

Download the Whitepaper

Fields marked with an * are required

From time-to-time Verint (and its subsidiaries) would like to share information relating to future events, surveys about Verint, webinars, industry best practice and thought leadership with you. If you are happy for us to contact you please let us know how you would like us to contact you by confirming below:


* I am happy to receive communications from Verint by email.
* I am happy to be contacted by Verint by telephone.