Monet Software Call Recording and Quality Management with Screen Capture is a fully integrated system that transforms each customer interaction into actionable data. Capture 100% of calls and align each conversation with your business goals, while delivering an accurate and comprehensive view of agent, team, and overall contact center performance.

 

Only then, by connecting the dots, can you provide best in class customer experience.

Benefits for the Contact Center

Improve
Customer
Experience

Improve Productivity
by Identifying
Performance
Gaps

Meet Organizational, Legal and Compliance Requirements

Unlock
Additional
Sales
Opportunities

“After having Monet, we can never go back.”

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“Our quality and service levels are averaging in the top 97% tier.“

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“We are already abandoning almost 2,000 less calls than a year ago.”

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